Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, such as your name, email address, company name, and any other details submitted through contact forms, access requests, or correspondence with our team.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information is typically gathered through cookies, log files, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests for access to our services
• Provide, maintain, and improve our website and offerings
• Communicate with you about updates, features, or administrative matters
• Monitor and analyse usage trends to improve user experience
• Protect the security and integrity of our website and systems

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognise your browser, remember preferences, and understand how visitors interact with our pages. You can usually configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without them.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on bases such as your consent, our legitimate interests in operating and improving our services, and the necessity of processing to respond to your requests or fulfil contractual obligations.

5. Sharing of Information

We do not sell personal information. We may share information with trusted service providers who assist us in operating our website or delivering our services, provided they agree to keep such information confidential and use it only for the purposes we specify.

We may also disclose information where required to comply with applicable law, respond to lawful requests from public authorities, or protect the rights, property, or safety of Sweet Scrap, our users, or others.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data, and the right to object to certain processing activities. To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Sweet Scrap. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

11. International Data Transfers

If you access our website from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across borders. By using our website, you acknowledge that such transfers may occur.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website following any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.